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Liability Options

Standard Liability Included Basic cover

You are liable for up to $7,500^ per incident (depending on vehicle)

Damage includes:
- Damage to hired vehicle

- Damage to third party property

- Damage to windscreens and tyres

- Towing, recovery costs, fire, theft, break-in or vandalism

- Vehicle rental costs while vehicles are repaired

(Any costs incurred will be calculated and recovered at the end of your hire, regardless of your third party cover).

^Exclusions apply where the customer is responsible for all damage costs - see Rental Agreement

Liability Reduction Option $46per day Peace of mind

    • No accident liability (except for single vehicle rollover accidents)^
    • Windscreen and tyre damage cover
    • Overhead and underbody damage cover

 

^Exclusions apply where the customer is responsible for all Damage costs - see Rental Agreement

Payment capped at 50 days

Inclusive Pack $58per day Highly Recommended

  • Liability Reduction Option
  • Single vehicle rollover cover
  • Extra Driver Fees
  • Picnic table +chairs
  • Linen exchange after 7 hire days (on request)
  • Child/booster seat (on request)**
  • Portable fan heater (on request)**
  • Snow chains (on request)**

** Not included for pick-ups from TOP 10 pop-up branches and temporarily unavailable from Auckland

Express Return Pack from $339per rental Hassle free return

Not available in Auckland

  • Return with empty fuel tank
  • Return with empty gas bottle
  • Toilet and waste water emptying service
  • Road User Charge Recovery Fee (Note: Pricing may change to accommodate fuel price fluctuations)
  • Express key return (when purchased with Liability Reduction Option)

The Bundle

The Bundle is available for an extra $12 per day (maximum $500 per rental) and covers costs associated with damage from a single-vehicle roll-over. A single-vehicle rollover is not covered unless you have purchased The Bundle (in addition to the Liability Reduction Option). The Bundle also includes Linen Exchange, Picnic table + chairs, Extra driver fees plus a Child/Booster seat and portable fan heater, on request.

Please note, the Single Vehicle Rollover cover included in The Bundle is only available in conjunction with the purchase of the Liability Reduction Option. All other items in The Bundle are available whether you have purchased the Liability Reduction Option or not.

 

Express Return Pack Pricing & Inclusions:

For hires of 15 days or less: 
Non Toilet Shower Campervans: $285/per rental
All other vehicles: $339 per rental

For hires of 16 days or more: 
Non Toilet Shower Campervans: $389/per rental
All other vehicles: $445 per rental

For hires of 25 days or more: 
Non Toilet Shower Campervans: $485/per rental
All other vehicles: $535 per rental

  • Return with empty fuel tank
  • Return with empty gas bottle
  • Toilet and wastewater emptying service
  • Road User Charge Recovery Fee (Note: Pricing may change to accommodate fuel price fluctuations)
  • Express key return (when purchased with Liability Reduction Option)

 

Terms Explained

What is liability?

Accident liability is the maximum dollar amount (cost) which the hirer is responsible to pay per accident. This includes damage to the rental vehicle and any third party property. The accident liability which applies depends upon the option selected by the hirer. Standard accident liability is included in the daily vehicle hire rate. For a reduced accident liability, the hirer may choose to purchase the Liability Reduction Option, the Liability Reduction Option in conjunction with the Bundle or the Inclusive Pack. It is important to note that irrespective of the option selected, that liability is not limited in some cases which are excluded or if the terms of the Rental Agreement are breached by the hirer and this causes or contributes to any damage.

Important: Be aware that with Standard Accident Liability, you will be responsible for costs relating to damage of your motorhome or any third party property if you are responsible for an accident which occurs on your hire. Any costs incurred will be calculated and recovered at end of the hire, regardless of any independent cover you may have.

 

Exclusions from liability cover

It’s important to be aware that there are some situations where the hirer is responsible for the total cost of any damage in the case of an accident, even if the Liability Reduction Option, the Liability Reduction Option in conjunction with the Bundle or the Inclusive Pack have been purchased. Hirers are responsible for all costs related to:

  • Damage caused willfully or by negligence
  • The vehicle being driven under the influence of drugs or alcohol
  • Damage associated with an event where the hirer has been charged by local authorities for not abiding by local road rules
  • Recovering a vehicle from a situation which the hirer could have prevented. Eg. If the hirer abandons the vehicle or if the vehicle is bogged or submerged.
  • Damage to the top or underbody of the vehicle, unless the Liability Reduction Option or Inclusive Pack have been purchased
  • Single vehicle rollover damage, unless the Liability Reduction Option has been purchased in conjunction with the Bundle or the Inclusive Pack have been purchased
  • Damage caused by the vehicle being loaded in excess of permissible limits
  • Damage caused by drivers not identified on the rental agreement, who have an invalid driver’s license or who have a learners or probationary license
  • Damage caused by the incorrect use of snow chains
  • Damage associated with the incorrect use of fuel, including the use of biofuel
  • Damage caused by hirers pets
  • Damage which is caused or contributed to by a breach of the Rental Agreement  by the hirer

Road user charge recovery fee - what is it?

The Road User Charge Recovery Fee is payable on diesel vehicles upon vehicle return. The Road User Charge Recovery Fee is included in the Express Return Pack.
If the Express Return Pack is not selected, the Road User Charge Recovery Fee will be calculated and collated on return of the campervan based on the kilometres travelled during the hire.
The charges per 100km are listed below:
- Ultima, Ultima Plus, Cascade: NZ $7.64
- Beach, River: NZ $8.04

maui reserves the right to amend the Road User Charge Recovery Fee in response to changes in Government Road User Charges.

Maximum Charges

The maximum charge for the Liability Reduction Option will be NZ$2300
The maximum charge for the Inclusive Pack will be $2900
The maximum charge for the Bundle will be $500

Credit cards

A non-refundable 2.7% administration fee applies to all Visa and MasterCard transactions or 5.2% for American Express. A customer’s credit or debit will be required for the purposes of the Credit Card Authority. The credit or debit card holder is jointly and severally liable for any damage to the rental vehicle. Don’t forget to check that your credit card has the funds available and that the amount does not exceed your daily withdrawal allowance.

Credit card authority

On pick of your motorhome, a credit card authority will be taken. See rental agreement for more details.

*If the agreement is breached and this causes or contributes to damage or exclusions apply, the customer is responsible for all damage. Please refer to the Rental Agreement.

Public holiday surcharges

A $100 surcharge will apply to all rentals picked up and/or dropped off on the public holidays.

Location Fee

An additional location fee of NZ$95 applies to all campervans picked up or dropped off in Queenstown. An additional location fee of NZ$75 applies to all campervans picked up in Waihi Beach, Dunedin, Cambridge, Palmerston North, Greymouth, Hastings, Invercargill, Nelson, Picton, Rotorua and Wellington.

One Way Fee

The fees applicable to one-way rentals are as follows: 

(a) Where pick up originates from Auckland and returns to Christchurch or Queenstown and pick up is between: 1. 1 April and 30 September - a one-way fee of NZ$150 applies; 2. 1 October and 31 March - a one-way fee of NZ$250 applies. 

(b) Where pick up originates from Christchurch or Queenstown and returns to Auckland and pick up is between: 1. 1 April and 30 September - no fee applies; 2. 1 October and 31 March - a one-way fee of NZ$150 applies. 

(c) Where pick up originates from Christchurch and returns to Queenstown and pick up is between: 1. 1 April and 30 September - a one-way fee of NZ$50 applies; 2. 1 October and 31 March - a one-way fee of NZ$75 applies. 

(d) Where pick up originates from Queenstown and returns to Christchurch and pick up is between: 1. 1 April and 30 September - a one-way fee of NZ$50 applies; 2. 1 October and 1 March - a one-way fee of NZ$75 applies.

Rental Agreement

Please feel free to download the maui Motorhomes rental agreement documents below. You will find that they cover off our motorhome rental terms & conditions comprehensively and we hope you find them useful. We recommend that you take the time to familiarise yourself with them - please contact our friendly Booking Host team, who are available 24/7, should you have any questions. Download the maui rental agreement​ below.

Rental agreement - pick up between 01 April 2020 and 31 March 2021

Rental agreement - pick up between 01 April 2021 and 31 March 2022

 

Road User Charge Recovery Fee

The Road User Charge Recovery Fee is payable on diesel vehicles upon vehicle return and is prepaid if the Express Return Pack is purchased. If the Express Return Pack is not selected, the Road User Charge Recovery Fee will be calculated and collated on return of the campervan based on the kilometres travelled during the hire.