Travel Advisory - COVID-19. More info.

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Cancellation and Booking Terms

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Updated 30th June 2022

The below table provides a breakdown of our travel terms throughout Australia.

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maui motorhomes Australia Terms

Region

Australia

Deposit

Secure your booking for $250 (per vehicle hire)

Cancellation terms for new bookings travelling from 1 July 2022 until 31 March 2024 

· If cancelled up to 61 days prior to pick up: No Fee 

· If cancelled from 60 to 22 days prior to pick up: 10% of Gross Rental 

· If cancelled from 21 to 7 days prior to pick up: 20% of Gross Rental 

· If cancelled 6 to 1 days prior to pick up: 50% of Gross Rental 

· If cancelled on day of pick up or No Show: 100% of Gross Rental 

· If Vehicle is returned early: No refund available 

Travel disruptions for new bookings travelling from 1 July 2022 until 31 March 2024 

If government imposed COVID-19 border closures and/or lockdowns prevent you from collecting or returning your camper, we will provide a credit note to the value of any applicable cancellation fees, or if you are already travelling, to the value of unused days. Credits will be valid for 12 months. Restrictions include those imposed on origin, transit and destination locations. 

 

If you are a customer travelling from New Zealand to Australia over the coming months, we advise that you review government guidance ahead of your travel to support you with preparing for uncertainty; https://covid19.homeaffairs.gov.au/new-zealand#toc-0

 

Please read our Rental Agreements for full details:

 

  

Find out more about how we are operating as a COVID Clean Practicing Business.