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Our crew will take you through your rental agreement and take a swipe of your credit card. Remember to let your bank know you are travelling, as this can help you to avoid credit card issues. Please note, non-refundable credit card fees apply to any Liability Deposit (bond) paid using an American Express credit card. Also, our transactions are conducted in New Zealand dollars, which means there could be some variance between the amount initially debited against your credit or debit card and the amount refunded due to exchange rates and bank fees. Please ask your Booking Host for more information on pick-up.
You will then get to meet your vehicle with a show-through by one of our Local Hosts; they will tell you all the ins and outs of making the most of your motorhome. There is a lot to take in and we want you to feel comfortable, confident and safe in your vehicle, so take some time to familiarise yourself and ask any questions of our crew before you depart.
We recommend you watch our Top 7 things you should know before you arrive in New Zealand video. This video has essential information on driving in New Zealand, to make sure you have a safe and fun trip. It'll give you an overview of our road rules, tips for driving on New Zealand roads and road hazards to watch out for. You'll also find some great advice on where to go, where to buy food and places to stay. Then you are ready to get on your way.