Motorhome Liability Options


The following information relates to rentals collecting by 31 March 2024. If you're travelling between April 2024 and March 2025 click here for details.

The Low Road Included Basic cover

You are liable for up to $7,500

Deposit of $7,500 required⌃

  • Hirer's credit card debited at pick up 
  • A refundable credit card fee will apply for Visa and MasterCard (non-refundable for American Express)
  • Non-refundable foreign currency exchange fee may be charged by the bank

Exclusions apply. Please refer to the Terms & Conditions page for further details.

The High Road $65per day Peace of mind

      • Accident Liability of $0*
      • NO Liability Deposit required.
      • Simple credit card authority taken at pick up.
      • Includes front, back, side panel and awning damage and towing & recovery costs.

Exclusions apply. Please refer to the Terms & Conditions page for further details.

Value Pack from $75per day Highly Recommended

Inclusions:

  • * The High Road
  • *Extra Driver/Renter Fees
  • * RV Essentials Kit 2WD
  • * 1x Linen Kit Exchange

Payment capped at 50 days

Exclusions apply. Please refer to the Terms & Conditions page for further details.

Platinum Pack from $90per rental For pick ups from 1 April 2026

Inclusions:

* The High Road

*Extra Driver/Renter Fees

* RV Essentials Kit 2WD

* 1x Linen Kit Exchange

* Windscreen and Tyre Protection

* Extended Roadside Assistance

*1x Drop and Go Pack

Drop and Go Pack $140 For pick ups 1 April 2026

Inclusions:

* Toilet and grey water emptying (where available and applicable)

* Exterior Cleaning (up to 1 hr)

* Interior Cleaning (up to 1 hr)

* Removal of bagged garbage and recycling

 

*Services only available when returning to Adelaide, Brisbane, Cairns, Melbourne, Perth or Sydney

Terms explained

What is Liability?

Accident liability is the maximum dollar amount (cost) per accident the hirer is responsible for should there be an accident. This includes damage to the rental vehicle and any third party property. The Accident Liability that will apply can be reduced by selecting the Liability Reduction Option above.

What is the Debited Deposit?

The Liability Deposit is required as a deposit upon the collection of your vehicle. The Liability Deposit will be a full debit from the credit card supplied (all funds processed against your card). The dollar amount is determined by the Liability Reduction option selected as mentioned above.

Is the Debited Deposit refundable?

The Liability Deposit is fully refundable provided the vehicle is returned on time, to the correct location, undamaged. The credit card surcharge is also refunded provided the credit card used is Visa or MasterCard (non-refundable for American Express).

Daily Rate Maximum Charge

The maximum charge for The High Road, Value Pack and Platinum Pack is capped at 50 days.

Credit/Debit cards

The Liability Deposit (plus any other credit card transactions) is subject to a 1.9% surcharge for Visa/MasterCard debit cards, 2.8% surcharge for Visa/MasterCard credit cards and 2.6% for American Express cards, in addition to the liability amount. This surcharge is refunded when the Liability Deposit is refunded for Visa and MasterCard holders. For American Express the surcharge is not refunded when the Liability Deposit is refunded. Only the Customer's credit card is acceptable to use for the purpose of the Liability Deposit. Don't forget to check that your credit card has the funds available and that the amount does not exceed your daily withdrawal allowance.

Credit Card Authority

When the The High Road or Value Pack have been purchased, a credit card authority will be taken. See rental agreement for more details.

Exclusions from Liability Cover

It's important to be aware that there are some situations where the hirer is responsible for the total cost of any damage in the case of an accident, even if the The High Road, Value Pack or the Platinum Pack have been purchased. Hirers are responsible for all costs related to:

  • Damage caused where the terms of Rental Contract have not been met by the guest. 
  • Damage caused by negligence and/or willful conduct. 
  • Damage caused to the RV in any way by part or total water submersion or salt water. 
  • Damage caused to tyres and the windscreen except where ‘Platinum Pack’ or ‘Windscreen and Tyre Protection’ has been purchased and applies. 
  • Damage caused to the RV when using the RV in contravention of any legislation or regulation controlling vehicular traffic. 
  • Damage and associated costs with recovery of a bogged vehicle. 
  • Damage or loss caused to any personal belongings. 
  • Damage or loss caused by a guest's pet. 
  • Damage caused due to use of incorrect or contaminated fuel. 
  • Damage to the awning of the RV  

The above list is just a summary of the Exclusions. For a full list of Exclusions please refer to the Terms and Conditions page.

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