Popular pick-up times
Popular pick up times
Please note our most popular and peak campervan pick up times, we advise you to plan ahead to minimise your wait time in-branch. If you select a time during our peak period it is highly likely you will experience a longer wait period.
Branch
Auckland Branch
Address
13 Manu Tapu Drive
Auckland Airport, 2022
New Zealand
Branch Transfer
International Arrivals
If you’re flying into Auckland airport: When you arrive at the terminal, please contact Aeroparks on 027 213 2880 and tell the staff that you are thl customer. Please wait at the airport pick-up Area 7, marked on the map here.
If you are travelling by car: You can book secure parking with Aeroparks by calling 0800 237 672. thl customers are entitled to a 25% discount off the rate of the day. Please ensure you let staff know you are a thl customer and that you require pick up and drop off at the Auckland branch location on Manu Tapu drive. If you are at our branch and require a pick-up, please contact the shuttle request number on 027 213 2880.
Alternatively there are many other secure local car parking options available near to our Auckland branch, but there is no shuttle available from these locations.
Domestic Arrivals
If you’re flying into Auckland airport: When you arrive at the terminal, please contact Aeroparks on 027 213 2880 and tell the staff that you are thl customer. Please wait at the airport pick-up Area 7, marked on the map here.
If you are travelling by car: You can book secure parking with Aeroparks by calling 0800 237 672. thl customers are entitled to a 25% discount off the rate of the day. Please ensure you let staff know you are a thl customer and that you require pick up and drop off at the Auckland branch location on Manu Tapu drive. If you are at our branch and require a pick-up, please contact the shuttle request number on 027 213 2880.
Alternatively there are many other secure local car parking options available near to our Auckland branch, but there is no shuttle available from these locations.
Reservations phone
0800 688 558 (within New Zealand)
booking.maui@thlonline.com
Opening hours
Open everyday: 8:00am to 4:30pm
Closed 25th December
Branch Facilities
Parking: there is no customer parking available inside the grounds of our branches, but there is a wide range of safe, secure, convenient and affordable parking options situated close by. We recommend using Parkopedia to research options.
Toilet
Shower Tourist Information
Tea/coffee making facilities
Lounge area
Multi-lingual staff
Television
Nearest Supermarket
Countdown
Cnr George Bolt Memorial Drive & John Gaulter Drive
Mangere
3km from Branch
Recommended Holiday Parks
Red Beach TOP 10 Holiday Park
23 Marie Avenue, Red Beach
Ph: 09 426 4526
Orere Point TOP 10 Holiday Park
2 Orere Point Road, Orere Point
Ph: 09 292 2774
Vehicle Pick Up & Return
Before you arrive to pick up your camper, make sure you have downloaded the thl Roadtrip App and watched your camper show-through video ahead of your arrival. Within the App you can also access handy tips from planning and preparation, what to expect at pick-up and comprehensive on-the-road CamperHelp ‘how to’ videos. We also guide you through preparing your camper for drop-off.
At pick-up, our branch crew will give you the opportunity to watch your camper show-through again and answer any questions you have about your camper before you hit the road.
Before you return you will need to fill up your fuel tank and LPG Bottle, as well as empty the waste water tank and toilet cassette. There are no facilities at the branch to do this but you can search for your closest service station and dump station in the thl Roadtrip App.
However, if you have purchased our Express Return Pack – all you need to do is drop the keys off at the dedicated return desk and we will refill and empty everything for you.