Terms Explained

What is liability?

Accident liability is the maximum dollar amount (cost) per accident the hirer is responsible for should there be an accident. This includes damage to the rental vehicle and any third party property. The Accident Liability that will apply can be reduced by selecting the Liability Reduction Option.

Important Note about Standard Liability:

Standard Liability is included in the daily vehicle rate. Be aware that without the addition of the Inclusive Pack or Liability Reduction Option, you are liable for damage to your motorhome or any third party property on your hire. Any costs incurred will be calculated and recovered at end of the hire, regardless of any independent cover you may have.

Liability Reduction Options:

Liability Reduction Option (LRO)

  • No Liability, Credit Card Authority taken. Exclusions Apply – refer to Rental Agreement.

Inclusive Pack

  • LRO - No Liability, Credit Card Authority taken. Exclusions Apply – refer to Rental Agreement.
  • Single vehicle rollover cover
  • Overhead and underbody damage cover
  • WiFi, including 1GB of data per hire
  • Extra Driver Fees
  • Linen exchange
  • Picnic Table and Chairs per person travelling
  • Child / Booster Seat if required
  • Portable fan heater if required

The Bundle
The Bundle is available for an extra $10 per day and covers costs associated with damage from a single vehicle roll-over. A single vehicle rollover is not covered unless you have purchased The Bundle (in addition to the Liability Reduction Option) or the Inclusive Pack.
The Bundle also includes:

  • 1GB WiFi (per hire not per day)
  • Linen Exchange
  • Picnic table + chairs
  • Extra driver fees
  • Child/Booster seat if required
  • Portable fan heater if required
  • Snow chains, on request.

Please note, the single vehicle rollover cover included in The Bundle is only available in conjunction with the purchase of the Liability Reduction Option. All other items in The Bundle are available whether you have purchased the Liability Reduction Option or not.

Express Return Pack Pricing & Inclusions:
For hires of 15 days or less: $339/per rental
For hires of 16 days or more: $445/per rental
For hires of 25 days or more: $535/per rental

  • Return with empty fuel tank
  • Return with empty gas bottle
  • Toilet and waste water emptying service
  • Road User Charge Recovery Fee (Note: Pricing may change to accommodate fuel price fluctuations)
  • Express key return (when purchased with Liability Reduction Option)

Road user charge recovery fee - what is it?
The Road User Charge Recovery Fee is payable on diesel vehicles upon vehicle return. The Road User Charge Recovery Fee is included in the Express Return Pack.
If the Express Return Pack is not selected, the Road User Charge Recovery Fee will be calculated and collated on return of the campervan based on the kilometres travelled during the hire.
The charges per 100km are listed below:
- Ultima, Ultima Plus, Cascade: NZ $7.24
- Beach, River: NZ $7.64

maui reserves the right to amend the Road User Charge Recovery Fee in response to changes in Government Road User Charges.

Maximum Charges
The maximum charge for the Liability Reduction Option will be NZ$2,250.
The maximum charge for the Inclusive Pack will be $2,750
The maximum charge for the Bundle will be $500

Credit cards
A non-refundable 3.1% administration fee applies to all Visa and MasterCard transactions or 4.6% for American Express. A customer’s credit or debit will be required for the purposes of the Credit Card Authority. The credit or debit card holder is jointly and severally liable for any damage to the rental vehicle. Don’t forget to check that your credit card has the funds available and that the amount does not exceed your daily withdrawal allowance.

Credit card authority
On pick of your motorhome, a credit card authority will be taken. See rental agreement for more details.

*If the agreement is breached and this causes or contributes to damage or exclusions apply, the customer is responsible for all damage. Please refer to the Rental Agreement.

Rental Agreement

Please feel free to download the maui Motorhomes rental agreement documents below. You will find that they cover off our motorhome rental terms & conditions comprehensively and we hope you find them useful. We recommend that you take the time to familiarise yourself with them - please contact our friendly Booking Host team, who are available 24/7, should you have any questions. Download the maui rental agreement​ below.

Rental agreement - pick up between 01 April 2019 and 31 March 2020

Rental agreement - pick up between 01 April 2020 and 31 March 2021