The Low Road Included Basic cover
! You are liable for up to $7,500
Deposit of $7,500 required⌃
- Hirer's credit card debited at pick up
- A refundable credit card fee will apply for Visa and MasterCard (non-refundable for American Express)
- Non-refundable foreign currency exchange fee may be charged by the bank
⌃ Exclusions apply where the customer is responsible for all damage costs - see Rental agreement
The High Road $53per day Peace of mind
- Accident Liability of $0*
- NO Liability Deposit required
- Simple credit card authority taken at pick up
⌃ Exclusions apply where the customer is responsible for all damage costs - see Rental agreement
Payment capped at 50 days
Value Pack from $68per day Highly Recommended
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The High Road
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Unlimited Windscreen and Tyres
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Undercarriage/overhead damage (accidental)
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Single Vehicle Rollover
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Portable fan/heater
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Camp table & chairs
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Child & booster seats (with prior request. Maximum two)
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Linen exchange service
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Toilet chemicals
Payment capped at 50 days
⌃ Exclusions apply where the customer is responsible for all damage costs - see Rental agreement
Re-Fuelling Pack from $199per rental Hassle-free Return
$199/per rental
- Return with empty fuel tank
- Return with empty gas bottle
Cleaning Pack $85 hassle-free return
$85 per rental: Motorhomes returning to Broome, Darwin, Alice Springs, Adelaide or Hobart
$135 per rental: Motorhomes returning to Brisbane, Cairns, Melbourne, Perth or Sydney
Simple return the camper neat and tidy and we’ll take care of the rest including:
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Emptying waste water tank*
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Emptying toilet cassette*
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Vehicle cleaning
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Cabin cleaning
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Bathroom cleaning
*Services only available when returning to Brisbane, Cairns, Melbourne, Perth or Sydney
Terms explained
What is Liability?
Accident liability is the maximum dollar amount (cost) per accident the hirer is responsible for should there be an accident. This includes damage to the rental vehicle and any third party property. The Accident Liability that will apply can be reduced by selecting the Liability Reduction Option above.
What is the Debited Deposit?
The Liability Deposit is required as a deposit upon the collection of your vehicle. The Liability Deposit will be a full debit from the credit card supplied (all funds processed against your card). The dollar amount is determined by the Liability Reduction option selected as mentioned above.
Is the Debited Deposit refundable?
The Liability Deposit is fully refundable provided the vehicle is returned on time, to the correct location, undamaged. The credit card surcharge is also refunded provided the credit card used is Visa or MasterCard (non-refundable for American Express).
Daily Rate Maximum Charge
The maximum charge for any Liability Reduction Option is capped at 50 days.
Credit cards
The Liability Deposit (plus any other credit card transactions) is subject to a 1.21% credit card surcharge for Visa and Mastercard and 2.6% for American Express in addition to the liability amount. This surcharge is refunded when the Liability Deposit is refunded for Visa and MasterCard holders. For American Express the surcharge is not refunded when the Liability Deposit is refunded. Only the Customer's credit card is acceptable to use for the purpose of the Liability Deposit. Don't forget to check that your credit card has the funds available and that the amount does not exceed your daily withdrawal allowance.
Credit Card Authority
When the The High Road or Value Pack have been purchased, a credit card authority will be taken. See rental agreement for more details.
Exclusions from Liability Cover
It's important to be aware that there are some situations where the hirer is responsible for the total cost of any damage in the case of an accident, even if the The High Road or Value Pack have been purchased. Hirers are responsible for all costs related to:
- Damage caused where the terms of Rental Contract have not been met by the guest.
- Damage caused by negligence and/or willful conduct.
- Damage caused to the RV in any way by part or total water submersion or salt water.
- Damage caused to tyres and the windscreen except where ‘Value Pack’ or ‘WAP’ has been purchased and applies.
- Damage caused to the RV when using the RV in contravention of any legislation or regulation controlling vehicular traffic.
- Damage caused due to a single vehicle roll over except where the ‘Value Pack’ has been purchased and applies.
- Damage and associated costs with recovery of a bogged vehicle.
- Damage or loss caused to any personal belongings.
- Damage or loss caused by a guest's pet.
- Damage caused due to use of incorrect or contaminated fuel.
- Damage to the undercarriage or overhead of the RV except where the ‘Value Pack’ has been purchased and applies.
- Damage to the awning of the RV
The above list is just a summary of the Exclusions. For a full list of Exclusions please refer to the Rental Agreement for travel between April 24 and March 25