Terms Explained

The Bundle

The Bundle is available for an extra $10 per day (maximum $500 per rental) and covers costs associated with damage from a single vehicle roll-over. A single vehicle rollover is not covered unless you have purchased The Bundle (in addition to the Liability Reduction Option). The Bundle also includes 1GB WiFi (per hire not per day), Linen Exchange, Picnic table + chairs, Extra driver fees plus a Child/Booster seat and portable fan heater, on request.

Please note, the Single Vehicle Rollover cover included in The Bundle is only available in conjunction with the purchase of the Liability Reduction Option. All other items in The Bundle are available whether you have purchased the Liability Reduction Option or not.

Terms explained

What is Liability?
Accident liability is the maximum dollar amount (cost) per accident the hirer is responsible for should there be an accident. This includes damage to the rental vehicle and any third party property. The Accident Liability that will apply can be reduced by selecting the Liability Reduction Option above.

What is the Debited Deposit?
The Liability Deposit is required as a deposit upon the collection of your vehicle. The Liability Deposit will be a full debit from the credit card supplied (all funds processed against your card). The dollar amount is determined by the Liability Reduction option selected as mentioned above.

Is the Debited Deposit refundable?
The Liability Deposit is fully refundable provided the vehicle is returned on time, to the correct location, undamaged. The credit card surcharge is also refunded provided the credit card used is Visa or MasterCard (non-refundable for American Express).

Daily Rate Maximum Charge
The maximum charge for any Liability Reduction Option will be AU$2,250.

Credit cards

The Liability Deposit (plus any other credit card transactions) is subject to a 2% credit card surcharge for Visa and Mastercard and 5% for American Express in addition to the liability amount. This surcharge is refunded when the Liability Deposit is refunded for Visa and MasterCard holders.  For American Express the surcharge is not refunded when the Liability Deposit is refunded. Only the Customer's credit card is acceptable to use for the purpose of the Liability Deposit.

Don't forget to check that your credit card has the funds available and that the amount does not exceed your daily withdrawal allowance.

Credit card authority

When the Liability Reduction Option has been purchased a credit card authority will be taken.